Privacy Policy

Last updated: July 2026

At H Miles School of Music, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

H Miles School of Music provides private music tuition in piano, strings, music theory, GCSE & A Level Music, and audition and scholarship preparation.

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Email: hmilesmusic@gmail.com

2. What Information We Collect

We may collect the following personal information:

  • Student and parent/guardian names

  • Home address

  • Email address and telephone number

  • Emergency contact details

  • Student date of birth (where appropriate)

  • Medical information, allergies and medication relevant to lessons

  • Information relating to learning needs or accessibility requirements

  • Lesson attendance records and progress notes

  • Payment information

  • Photographs or videos (only with prior consent)

  • Information submitted through our website or enquiry forms

3. How We Use Your Information

We use your information to:

  • Arrange and deliver music lessons.

  • Communicate regarding bookings, lesson changes and enquiries.

  • Ensure the safety and wellbeing of students.

  • Maintain lesson records and monitor student progress.

  • Process payments and manage accounts.

  • Meet our legal and safeguarding responsibilities.

  • Promote H Miles School of Music where separate consent has been provided for photographs or videos.

We will only collect information that is necessary for these purposes.

4. Lawful Basis for Processing

Under UK GDPR, we process your personal information because:

  • You have provided your consent.

  • It is necessary to fulfil our contract with you.

  • We have legal obligations, including safeguarding responsibilities.

  • We have legitimate business interests in administering our music school.

5. Sharing Your Information

Your information will be treated confidentially.

We will never sell your personal information.

Information may only be shared where necessary with:

  • Payment providers.

  • Examination boards (such as ABRSM or Trinity College London) where you enter examinations.

  • Professional advisers (such as accountants).

  • Emergency services or safeguarding authorities where legally required.

6. How We Store Your Information

Your personal information is stored securely using password-protected digital systems and secure paper records where necessary.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations and maintain appropriate business records. Information is securely destroyed when it is no longer required.

7. Photography & Media

Photographs or videos of students will only be taken or used on our website, social media or promotional material where written consent has been obtained from the student or, for those under 18, their parent or guardian.

Consent may be withdrawn at any time.

8. Your Rights

Under UK GDPR you have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your information where appropriate.

  • Restrict or object to certain types of processing.

  • Request a copy of your personal data.

  • Withdraw consent where processing is based on consent.

Requests should be made using the contact details above.

9. Cookies & Website

Our website may use cookies or similar technologies to improve user experience and understand website usage. You can manage cookie preferences through your web browser.

10. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or our business practices. The latest version will always be available on our website.

11. Complaints

If you have concerns about how your personal information has been handled, please contact H Miles School of Music in the first instance so that we can resolve the issue promptly.